Return & Exchange

We recommend you to initiate return within 14 days from the time you received the order.

We do not offer free return from orders out of Estonia. If you have any questions or you would like to receive a consultation before ordering, please contact us here.

If you have received wrong item or the workwear is damaged any way, please contact us and we will cover the cost of returning the package.


How to return orders?

Orders can be returned to post office or Itella/Omniva parcel machine.

If you would like to order through post office or parcel machine, please add following address to the package.

Mirtel Textile OÜ

Raua 55

Tallinn 10120

Estonia

(+372) 5553 7105

If you would like to return through parcel machine, please send the package to Tallinn Torupilli Selver.

Thank you for your cooperation. If you have any questions feel free to contact us here.

Designed address label can be downloaded here:


What products can be returned?

Returnable products are:

  • products that are unused and unwashed
  • products that are not damaged
  • products that are not customised or differ from our usual product line
  • products must be in its original packaging


How to exchange items?

We don’t offer classical exchanges. You may return the item you do not want and order the new product. We will give refund as soon as we have received your order.

If you have received the wrong item or the workwear is damaged, please contact us here.