Last updated: March 18, 2026
OÜ Top Textile, operating under the brand Mirtel Design (“we”, “us”, “our”), operates this website and online store (the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or otherwise interact with us.
We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). For the purposes of GDPR, OÜ Top Textile acts as the data controller of your personal data.
OÜ Top Textile (Mirtel Design)
Raua 55, 10120 Tallinn, Estonia
Registry code: 11034048
VAT number: EE100902626
Email: contact@mirteldesign.com
Phone: +372 5553 7102
Depending on how you interact with our website, we may collect the following categories of personal data.
name
billing address
shipping address
email address
phone number
products purchased
order history
payment confirmation
returns and exchanges
Payments are processed securely through third-party payment providers.
We do not store full credit card details.
Payment providers may process:
payment card details
billing information
transaction identifiers
If you create an account:
username
password (encrypted)
account preferences
Information you provide when contacting us, including:
emails
support messages
customer service requests
When you visit our website we may automatically collect:
IP address
browser type
device information
operating system
referring website
cookies and tracking identifiers
Information about how you interact with the website, including:
pages visited
time spent on pages
products viewed
items added to cart
purchase behavior
We collect personal data from several sources:
When you:
place an order
create an account
contact us
subscribe to marketing communications
We collect data through technologies such as:
cookies
pixels
analytics tools
For example:
Shopify (our ecommerce platform)
payment processors
shipping providers
analytics and advertising platforms
We may receive information from advertising platforms such as:
Meta (Facebook and Instagram)
This may include information related to advertising performance and user interactions.
We process personal data for the following purposes.
To:
process and fulfill orders
process payments
ship products
manage returns and exchanges
communicate regarding orders
Legal basis: performance of a contract
To:
respond to inquiries
provide support
resolve disputes
Legal basis: legitimate interest in providing customer service.
To:
operate and maintain the website
analyze website performance
improve user experience
Legal basis: legitimate interest
We may use your personal data to:
send marketing emails (if you have consented)
display personalized advertising
measure advertising performance
This may involve advertising platforms such as:
Google Ads
Google Analytics
Meta (Facebook / Instagram)
Legal basis: consent.
You can opt out of marketing emails at any time using the unsubscribe link included in the emails.
We use advertising services provided by Meta Platforms Ireland Ltd. (“Meta”), including the Meta Pixel, Advanced Matching, and the Conversions API.
These technologies allow us to measure the effectiveness of our advertising, understand user behavior, and display personalized advertisements on Facebook and Instagram.
When you interact with our website, we may share certain information with Meta, including:
pages visited and actions taken on the website
purchase information and transaction details
device and technical information (such as IP address, browser type)
identifiers such as email address or phone number (in hashed form)
This data may be collected through cookies and similar technologies or transmitted directly from our server to Meta via the Conversions API.
Meta may match this data with your Facebook or Instagram account to:
measure ad performance
optimize advertising delivery
create custom and lookalike audiences
show you personalized advertisements
The use of these technologies involves the processing of personal data for advertising purposes.
We have entered into a data processing agreement and, where applicable, joint controller arrangements with Meta in accordance with GDPR requirements.
Legal basis:
We rely on your consent for the use of marketing cookies and tracking technologies. These tools are only activated after you have given consent via our cookie banner.
Joint controllership:
For certain processing activities, we and Meta act as joint controllers under GDPR. Meta is responsible for processing data for its own advertising purposes in accordance with its Privacy Policy.
You can find more information here:
https://www.facebook.com/privacy/policy/
You can manage your advertising preferences via your Facebook account:
https://www.facebook.com/adpreferences/ad_settings
We process data to:
prevent fraud
secure payments
detect suspicious activity
Legal basis: legitimate interest and legal obligations.
We may process personal data to comply with legal obligations such as:
accounting requirements
tax laws
law enforcement requests
Legal basis: legal obligation.
Our website uses cookies and similar technologies to operate the website and improve user experience.
Cookies may be used for:
essential website functionality
analytics and performance measurement
advertising and marketing
Third parties such as Google and Meta may place cookies or tracking technologies on our website for advertising purposes.
Marketing and advertising cookies (including Meta Pixel and similar technologies) are only activated after you provide consent through our cookie banner.
You can control cookies through your browser settings or cookie consent tools available on our website.
Some cookies are set by our ecommerce platform provider Shopify, which is necessary for the operation of the website and checkout.
We may share your personal data with trusted service providers when necessary to operate our business.
These may include:
Shopify, which hosts our store.
To process payments securely.
To deliver orders.
Including:
Meta (Facebook / Instagram)
These partners may process personal data according to their own privacy policies. In some cases (such as with Meta), we and the provider may act as joint controllers for certain processing activities related to advertising.
We do not sell personal data to third parties.
Some of our service providers may process personal data outside the European Economic Area (EEA).
When such transfers occur, we ensure appropriate safeguards are in place, including:
European Commission Standard Contractual Clauses
transfers to countries with adequacy decisions
We retain personal data only as long as necessary for the purposes described in this policy, including:
fulfilling orders
complying with legal obligations
resolving disputes
For example:
order records may be retained for accounting and tax compliance
marketing data is retained until consent is withdrawn
Under GDPR you may have the right to:
access your personal data
request correction of inaccurate data
request deletion of your data
restrict processing
object to processing
request data portability
withdraw consent where processing is based on consent
To exercise these rights, contact us at:
We may need to verify your identity before processing your request.
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with a supervisory authority.
In Estonia, the supervisory authority is:
Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
https://www.aki.ee
We implement reasonable technical and organizational measures to protect personal data.
However, no internet transmission or storage system can be guaranteed to be completely secure.
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal data from children.
If we become aware that we have collected such data, we will delete it.
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices.
The updated version will always be published on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or how we process personal data, please contact:
OÜ Top Textile (Mirtel Design)
Raua 55, 10120 Tallinn, Estonia
Email: contact@mirteldesign.com
Phone: +372 5553 7102
Phone
Office & Showroom
Raua 55, 10120 Tallinn, Estonia
Business hours
Monday - Friday: 10:00 AM - 5:00 PM
Saturday - Sunday: Closed
Store opening hours
Every Thursday: 10:00 AM – 4:00 PM
Other weekdays by appointment
-
OÜ Top Textile
Registry code: 11034048
VAT number: EE100902626
Visit us on Thursdays from 10 AM to 4 PM, or book an appointment on other working days.
